5 Best Podcasts for Entrepreneurs That Are Worth Your Time 47

best podcasts for entrepreneurs

I’ve become quite a fan of audio content recently as it’s pretty convenient, encouraging and gives the chance to build a connection with the host by listening to his voice and stories. Not to mention it’s totally free and accessible. So I decided to share the best podcasts for entrepreneurs which I believe every aspiring business person should check out regularly.

Business podcasts are usually hosted by a really cool person, who’s on his journey to the ideal lifestyle, makes passive income, creates products that make a difference out there, build connections and is a hustler.

But the most popular shows in the niche are interviews between successful people, talking about the ups and downs of entrepreneurship, digital businesses, or any type of business really.

You can hear the mistakes these passionate, hard-working individuals have made early on so that you can avoid them, you can steal creative ideas that you can apply to the way you do business and thus try a new approach.

These people have the experience, knowledge, ambition and vision, and are expressing it in a beautiful way through podcasting.

So here are the best podcasts for entrepreneurs and anyone who needs a motivation boost to stay focused on his goals and take things to the next level in life and business:

1. The Tim Ferriss Show

Now, the shows I share in this list aren’t in any particular order. And some include personal development and life advice too, like this one.

But as it’s almost always on top of iTunes, and because of the incredible value shared in each episode and the world-class guests, it will be number one here too.

I’m a big fan of Tim Ferriss and everything he’s done so far. Here’s not the place to talk about him, so I’ll focus on the show.

The idea of the podcast is to deconstruct people who are the best in something (or have hacked and succeed in many fields) and find what they do differently, their secret tactics and the right mindset that helped them achieve such massive success, which makes each episode of the show super practical for listeners. That’s why it’s between 1-4 hours, sometimes divided into 2 parts. When you have smart people having a conversation, there’s a lot to talk about.

You can hear child prodigies, investors, billionaires, marketers, teachers of Buddhist thinking, authors, Olympic Gold medalists, athletes, directors, neuroscientists, entrepreneurs, computer hackers, and more.

They talk about optimal living, 10x-ing your results in anything, being mindful, artificial intelligence, startups, books, hacking the human body, government secrets, existential questions, better performance through chemistry, and so on.

The least this podcast can do for you, it to remind you of the human potential lying within, to show you that if others are using more of their powers and brain than the average person, so can you.

Some episodes to start with:

  • Meet “Scorpion,” The Real-Life Santa Claus – that’s an extraordinary and controversial one and will definitely challenge what you think is possible in life and the phrase ‘money can buy anything’. The guest is Walter O’Brien, an Irish national coding champion with an IQ of 197, who now fixes problems for governments, Fortune 500 companies and billionaires.

2. The Foundr Podcast

Foundr became quite popular recently. It’s a digital magazine for young entrepreneurs, with Richard Branson on the first cover, which dominated Instagram.

In the show hosted by Nathan Chan – the creator of Foundr – you can hear some of the most successful entrepreneurs talk about their struggles and wins in business, but also those you haven’t heard of who are crushing it online.

You can learn how to use Instagram to generate millions of dollars, raise capital for your startup, get a lot of press for your business, get 1 billion YouTube views, and much more.

It’s definitely ‘not your average entrepreneurship podcast’, and there will be tactics and tips you could never imagine.

3. The Smart Passive Income Podcast

Pat Flynn is another online entrepreneur I’m a fan of, whose blog and podcast I’m following regularly, and whose personality stands out.

The SPI podcast offers a great deal of specific information on how to make money blogging, using social media, affiliate marketing, podcasting, building an audience, and basically leveraging the Internet so you can have a life of freedom and independence, and money coming in while you sleep.

That’s why it’s one of the best podcasts for entrepreneurs and that’s why it’s on top of iTunes too. I end up taking notes way too often when listening to it.

Each episode features a guest who’s made a difference out there not only by being a self-made millionaire and continuing to build 5-, 6- and 7-figure businesses, but also by changing people’s lives with the products or services he offers.

Pat is authentic and is all about giving more value than expected. So he invites people he admires who are proud of their work.

Here’s something to check out:

4. Entrepreneur on Fire

EOFire with John Lee Dumas is another one of the best podcasts for entrepreneurs, but there’s something no other show does like this one: the host interviews the most inspiring and successful people of today 7-days a week.

No other podcast can offer more than 1200 episodes, and it’s the real meaning of daily motivation.

5. Rainmaker.FM

That’s a whole podcast network on digital business, content marketing, social media, SEO, conversion and entrepreneurship, with many shows.

The founder is Brian Clark, who you may know from Copyblogger. But here, he’s the host of Unemployable, where he shares tips and tricks for freelancers, digital enthusiasts and creatives.

Other shows that are part of the network which are worth checking out:

  • YouPreneur with Chris Ducker – advice for business growth, personal branding and relationship building from one of the experts in the niche.
  • Hack The Entrepreneur – ‘the fears, habits, and inner-battles behind big name entrepreneurs and those on the path to success’.

So these are the 5 best podcasts for entrepreneurs in terms of digital business and getting more out of life.

What are you listening to? And which of these 5 are you already a fan of?

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The Five Elements of Flawless Customer Experience 6

The Five Elements of Flawless Customer Experience

Providing a flawless customer experience is the ultimate goal for any business.

There’s a lot that goes into creating a customer experience that keeps your clients coming back for more. In fact, there’s so much involved that it can almost seem overwhelming.

However, providing a flawless customer experience becomes much easier when you approach the task through these five distinct elements:

Time
Understanding
Ownership of Emotions
The Unexpected
Follow-Through

Time

When it comes to your customers’ satisfaction, time is essential. Think of how a great experience at a new restaurant quickly sours if you’re left waiting for your food to arrive. Think of how your excitement over a great department store sale turns into frustration as you stand in line for what seems like hours.

Time is your most valuable resource and it is up to you to make sure you’re using your customers’ time wisely.

This is why restaurants have comfortable waiting areas with drinks and appetizers, or why airports have lounges with restaurants, shops, and even bars.

If your customers are being forced to wait for a service, make them feel as if their time spent is not wasted. The more positive drivers you offer customers, the less likely they are to grow dissatisfied with their experience.

Think of how you can implement this in your own business. Are there places where you can help fill customers’ time? Are there places where technology can be used to cut down on the time it takes to complete a task? Remember, it’s the customers’ time that should be valued, not your own.

Understanding

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You must understand what your customers want, when they want it, and how.

While this may seem daunting, getting a better understanding of your customers doesn’t take millions of dollars, complex data analytics, and a degree in psychology. Instead, all it takes is a simple look. Watch their process, engage with them, ask them questions, and listen to them.  

How are customers interacting with your product? What’s the first thing they do when they enter your store? What’s the last thing they do before they leave? How long are they spending in each department? Do you notice anything that hampers their experience?

Take a look at your competitors. How are your potential customers interacting with them? What does this business offer that you don’t or vice versa? What is your, as Harvard Business School professor Clayton M. Christensen says, “job to be done?” What are your customers hiring your product or service to accomplish? Understand why your users are turning to your products.

Ownership of Emotions

Many companies have already taken hold of their customers’ emotions, though cynically. Subliminal advertising is a key example. However, the ownership of emotions does not have to be cynical. When used correctly, it can be the “holy grail” for companies.

Owning emotions begins with the aforementioned ability to understand. When you truly understand a customer’s choices and then act to make the experience better, you’re building a relationship of trust. That trust is the foundation of emotional ownership.

One way to build this trust is to reduce the “emotional” noise that surrounds your customers. Let them know that, even on their worst day, your business or product is there for them and that it will be a constant in their lives.

Think of restaurants and the long wait times you have to endure when they’re busy. Think of how angry—or “hangry”—you feel as you stand around, waiting for your table, and listening to your stomach growl. However, think of how some restaurants are able to reduce that emotional noise by serving you finger foods and drinks as you wait.

Also, seek to understand what emotionally motivates your customers.

Why should they be motivated to visit your store or use your product? To feel confident? Free? Unique? Secure? Successful? Research shows that all human beings are motivated by one of those factors.

The Unexpected

Experiences become stronger and more memorable when they’re accompanied by an element of surprise. Surprise can be addictive, which will only keep your customers coming back for more.

Think about mailing your customers or clients small packages with gifts and swag. Everyone loves to get mail and everyone loves free stuff, especially when it’s least expected.

A surprise doesn’t have to be a huge flash mob (though it could be!). Hand out snacks at your store. Is it a cold day? Give your customers hot chocolate or warm punch. Is it a client’s birthday? Send a card! Even a small note of thanks for a customer’s business is a nice little surprise.

The most important thing to remember: simply be sincere and don’t become predictable. Chocolates on hotel pillows were once a great surprise for guests. However, now that their wow-factor has faded, hotels are continuously trying to get back to the “unexpected.”

Follow-Through

You’ve made promises and established goals. The only thing that’s left is to follow through on them. This starts with creating your mission statement, one that you, your employees, and your customers can commit to it. This will define your customer experience.

Your mission statement must promise to impact yourself/your business, the community, or the world. It may commit to impacting one, or all three. However, whatever it promises, you must follow through on. Your customers’ trust, and thus their experience, depends on it.

More about these five elements can be discovered in Unforgettable: Designing Customer Experiences that Stick, to be published in 2018.

***
Kyle H. David has made a career in technology and entrepreneurship for nearly 20 years. In 2001, he formed The Kyle David Group, now KDG. Over the past 16 years, KDG has grown at a rapid pace, attracting clients ranging from the United States Senate to major financial institutions, international nonprofits, and Division I universities.