The Ten Confidence Habits That Helped Me Increase Self-Esteem 65

the confidence habits that helped me increase self-esteem

Why is confidence such a big deal?

Well, for a start, without it you can’t really get out there, express your opinion, try new things, believe in yourself, approach new people, level up in life, dream big and begin living on your own terms.

But if you’re confident enough, nothing can stop you on your way to success.

We all need more self-esteem to go after our goals in life and to believe in our abilities to such an extent, that we can aim higher and try harder.

I improved my confidence a lot in the last 2 or so years. It happened because of a few little things I started to do repeatedly. That’s why I call them confidence habits and believe they are the reason I feel so okay with myself now that rejection doesn’t bother me and no one can really make me feel bad about myself.

Here they are:

My Best Confidence Habits

1. Being alright with my weaknesses.

Let’s be honest, we all have them.

It’s just impossible to be good at everything. And that’s perfectly fine. But if it bothers you so much that you constantly focus on your bad sides and the things you can’t do in life, then you won’t see progress or feel good any time soon.

What you need to do is accept your flaws and weaknesses. Let them be. Stop trying to be perfect and improve them. You’re just not meant to be good at them.

2. Focusing on my strengths.

Instead, concentrate on what you can do and are good at. And do more of it.

You’ll see results faster and will feel accomplished and that will make you have a higher opinion of yourself.

3. Accepting compliments.

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Some time ago I didn’t accept them. I just wasn’t feeling comfortable when someone gave me a compliment. Which is a sign that I didn’t believe it, had a low self-esteem, and by not receiving the compliment I was showing that to the other person.

But now that I’m aware of the things I’m good at and focus solely on them, I do accept compliments. It’s not that I feel proud or anything, but I simply say thank you and do my best to believe the other person and consider that what he says may be true even if I haven’t thought about it.

That’s a great confidence habit and an easy one to develop. Try it.

4. Setting goals and trying to achieve them.

Nothing can boost your confidence as much as knowing you’re doing your best and going after what you want in life. And other people have nothing to do with that.

In fact, once you set goals and follow the steps daily, you don’t even need to share that with others. But be sure that they will notice your determination and self-reliance and will respect you more.

5. Knowing that everyone can reach greatness.

We’re all capable of much more than we realize. There’s potential and strength inside each of us. And we already have all it takes to reach the top of a career, master a skill, or be lifestyle designers and create the ideal life for ourselves.

The only limitations are the ones we set to ourselves. And that’s such a comforting thought. It means that no matter how insecure we are or how many times we’ve failed, we can simply forget that and try new ways to become successful. Eventually we’ll succeed, simply because that’s what we’re destined to do.

You’ve got potential. Use it.

6. Confidence affirmations.

A super simple and fast solution to gaining self-esteem is to repeat to yourself confidence affirmations.

7. Living life on my own terms.

Becoming financially and emotionally independent is a great way to feel comfortable in your skin and not let anyone put you down anymore.

Now that I’m self-employed, working on becoming location independent, and doing other things to create my ideal lifestyle, I feel much more confident and it’s a rare case for something to bring me down.

8. Becoming independent.

As a result of what I just mentioned, I also take responsibility for everything that happens in my life instead of blaming others, and don’t really rely on anyone else.

9. Not needing another person to feel complete.

I’ve come to some important realizations about my life and myself, have defined what I want and don’t want and feel good about myself.

That lets me be okay with who I am and know that happiness is an inner state. That’s why I don’t depend on a relationship to fill any void inside me as many people do.

Related: How to Fill The Void Inside and Live a Life Full of Purpose

10. Admitting my accomplishments.

I think we should all talk openly about our past successes. Not to brag, but to analyze them, accept them and not to be ashamed to share them with others.

So these are the changes I’ve made in my mindset and the confidence habits I’ve developed over the past 2 years that helped me gain self-esteem.

What do you think? What other tricks for being more confident are you familiar with? And which of these confidence habits are you willing to develop first?

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The Five Elements of Flawless Customer Experience 11

The Five Elements of Flawless Customer Experience

Providing a flawless customer experience is the ultimate goal for any business.

There’s a lot that goes into creating a customer experience that keeps your clients coming back for more. In fact, there’s so much involved that it can almost seem overwhelming.

However, providing a flawless customer experience becomes much easier when you approach the task through these five distinct elements:

Ownership of Emotions
The Unexpected


When it comes to your customers’ satisfaction, time is essential. Think of how a great experience at a new restaurant quickly sours if you’re left waiting for your food to arrive. Think of how your excitement over a great department store sale turns into frustration as you stand in line for what seems like hours.

Time is your most valuable resource and it is up to you to make sure you’re using your customers’ time wisely.

This is why restaurants have comfortable waiting areas with drinks and appetizers, or why airports have lounges with restaurants, shops, and even bars.

If your customers are being forced to wait for a service, make them feel as if their time spent is not wasted. The more positive drivers you offer customers, the less likely they are to grow dissatisfied with their experience.

Think of how you can implement this in your own business. Are there places where you can help fill customers’ time? Are there places where technology can be used to cut down on the time it takes to complete a task? Remember, it’s the customers’ time that should be valued, not your own.


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You must understand what your customers want, when they want it, and how.

While this may seem daunting, getting a better understanding of your customers doesn’t take millions of dollars, complex data analytics, and a degree in psychology. Instead, all it takes is a simple look. Watch their process, engage with them, ask them questions, and listen to them.  

How are customers interacting with your product? What’s the first thing they do when they enter your store? What’s the last thing they do before they leave? How long are they spending in each department? Do you notice anything that hampers their experience?

Take a look at your competitors. How are your potential customers interacting with them? What does this business offer that you don’t or vice versa? What is your, as Harvard Business School professor Clayton M. Christensen says, “job to be done?” What are your customers hiring your product or service to accomplish? Understand why your users are turning to your products.

Ownership of Emotions

Many companies have already taken hold of their customers’ emotions, though cynically. Subliminal advertising is a key example. However, the ownership of emotions does not have to be cynical. When used correctly, it can be the “holy grail” for companies.

Owning emotions begins with the aforementioned ability to understand. When you truly understand a customer’s choices and then act to make the experience better, you’re building a relationship of trust. That trust is the foundation of emotional ownership.

One way to build this trust is to reduce the “emotional” noise that surrounds your customers. Let them know that, even on their worst day, your business or product is there for them and that it will be a constant in their lives.

Think of restaurants and the long wait times you have to endure when they’re busy. Think of how angry—or “hangry”—you feel as you stand around, waiting for your table, and listening to your stomach growl. However, think of how some restaurants are able to reduce that emotional noise by serving you finger foods and drinks as you wait.

Also, seek to understand what emotionally motivates your customers.

Why should they be motivated to visit your store or use your product? To feel confident? Free? Unique? Secure? Successful? Research shows that all human beings are motivated by one of those factors.

The Unexpected

Experiences become stronger and more memorable when they’re accompanied by an element of surprise. Surprise can be addictive, which will only keep your customers coming back for more.

Think about mailing your customers or clients small packages with gifts and swag. Everyone loves to get mail and everyone loves free stuff, especially when it’s least expected.

A surprise doesn’t have to be a huge flash mob (though it could be!). Hand out snacks at your store. Is it a cold day? Give your customers hot chocolate or warm punch. Is it a client’s birthday? Send a card! Even a small note of thanks for a customer’s business is a nice little surprise.

The most important thing to remember: simply be sincere and don’t become predictable. Chocolates on hotel pillows were once a great surprise for guests. However, now that their wow-factor has faded, hotels are continuously trying to get back to the “unexpected.”


You’ve made promises and established goals. The only thing that’s left is to follow through on them. This starts with creating your mission statement, one that you, your employees, and your customers can commit to it. This will define your customer experience.

Your mission statement must promise to impact yourself/your business, the community, or the world. It may commit to impacting one, or all three. However, whatever it promises, you must follow through on. Your customers’ trust, and thus their experience, depends on it.

More about these five elements can be discovered in Unforgettable: Designing Customer Experiences that Stick, to be published in 2018.

Kyle H. David has made a career in technology and entrepreneurship for nearly 20 years. In 2001, he formed The Kyle David Group, now KDG. Over the past 16 years, KDG has grown at a rapid pace, attracting clients ranging from the United States Senate to major financial institutions, international nonprofits, and Division I universities.