How the Schedule of Highly Successful People Looks Like 31

How the Schedule of Highly Successful People Looks Like - let's reach success

The following article is a guest post.

Do you wish to get the results of successful people? Most entrepreneurs who are successful share similar routines and ideals which play a fundamental part in their success.

In this guide, we’ll look at 8 beliefs and routines successful entrepreneurs use each day:

1. They have a morning routine.

Author Laura Vanderkam studied the schedules of several high achievers extensively.

She discovered one thing that all these achievers had in common. They got up very early in the morning, and almost all of them had a well planned morning routine.

Waking up in the early hours has a number of benefits.

First you get the opportunity to be present before any demands are made of you, and before you have to begin working on your objectives. Usually, this can enhance your mood, as you feel in charge of your life.

Waking up early and finishing your morning routine will make you feel in control and confident, ready to deal with any difficulties that the day throws to you.

You should schedule the tasks you would usually do in the evening in the morning rather. For example, attempt exercising before going to work and as such you will feel more productive.

2. They don’t tense when things go a bit wrong.

Most individuals begin to feel anxious and stressed when things don’t go as planned. However, these things can occur on a daily basis.

Most successful people are aware that they don’t have the ability to control everything, and expect mistakes. Handling difficult issues is a great path toward being a successful person.

You should plan for mistakes and deal with them efficiently and rationally as they arise. You can spare some extra time each single day to help you deal with issues that arise.

3. They work even when they don’t need to.

Most people don’t work during the morning hours, weekend and evenings. But it is important to note that you could be wasting your productivity.

Most successful people will work anytime inspiration strikes, as they are sure they will be more productive at that time. If you have a lot of work to do, strike while you still have the right inspiration, even if it you are not at work.

4. They do the essential work first.

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Most people get to work and begin their day with simple tasks, for instance sending emails.

However, our brains are very active during the morning hours, so this is the right time to handle the most difficult tasks.

If you don’t get the chance to work on your selected task first thing, then you have to take things onto your own hands.

Come into work early, or do the work from home. You can adjust your schedule for the next day while you are still in the office.

Schedule to do the most important tasks early in the morning.

5. They keep their complete schedules in one place.

It is critical to ensure you record all your appointments and meetings in one place rather than having them scattered throughout several notebooks, applications and calendars.

Instead of planning parts of their schedule on different devices, high achievers put everything together on one device.

You should select the device you are more comfortable with and utilize the most, whether it is your notebook or Smartphone.

6. They understand the importance of teamwork.

Most entrepreneurs who make it, understand the importance of teamwork.

You cannot be successful if you work just on your own. It is important to work with others, accept their new ideas and be willing to compromise.

If you work in a team with others, schedule a mail chain with your fellow workers.

7. They take their work very seriously.

The highly successful people of today also see value in what they do, and they truly believe in their work.

If you don’t believe in your work, it is very difficult to become productive and find meaning in it. You should not get side tracked by individuals who don’t have faith in you and you should remain highly motivated.

If you strongly believe in your work, however, then you definitely don’t need assurance from others.

At the end of your working week, review your goals and objectives, and see how you are progressing towards achieving the goals.

8. They relax once they are done.

Worrying about work when you are not there, can really make you feel less productive once you start working again.

It is advisable to write down your working objective for the next day when you complete your work, as this will make you feel motivated for the following day. The, you can really switch off for the moment, and enjoy your down time.

You should write down 3 objectives you wish to achieve during the following working day. You should also write down how you intend to achieve the goals, as this will assist you to feel more focused. As such, you can wind down and enjoy your evening.

In case such type of thoughts is disturbing you, one of the best ways to relax your mind is with some music. You can use these music downloaders for that.

Over to you now.

What daily routines do you have that bring you the best results? What other habits and practices of highly successful people do you know of?

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The Five Elements of Flawless Customer Experience 6

The Five Elements of Flawless Customer Experience

Providing a flawless customer experience is the ultimate goal for any business.

There’s a lot that goes into creating a customer experience that keeps your clients coming back for more. In fact, there’s so much involved that it can almost seem overwhelming.

However, providing a flawless customer experience becomes much easier when you approach the task through these five distinct elements:

Time
Understanding
Ownership of Emotions
The Unexpected
Follow-Through

Time

When it comes to your customers’ satisfaction, time is essential. Think of how a great experience at a new restaurant quickly sours if you’re left waiting for your food to arrive. Think of how your excitement over a great department store sale turns into frustration as you stand in line for what seems like hours.

Time is your most valuable resource and it is up to you to make sure you’re using your customers’ time wisely.

This is why restaurants have comfortable waiting areas with drinks and appetizers, or why airports have lounges with restaurants, shops, and even bars.

If your customers are being forced to wait for a service, make them feel as if their time spent is not wasted. The more positive drivers you offer customers, the less likely they are to grow dissatisfied with their experience.

Think of how you can implement this in your own business. Are there places where you can help fill customers’ time? Are there places where technology can be used to cut down on the time it takes to complete a task? Remember, it’s the customers’ time that should be valued, not your own.

Understanding

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You must understand what your customers want, when they want it, and how.

While this may seem daunting, getting a better understanding of your customers doesn’t take millions of dollars, complex data analytics, and a degree in psychology. Instead, all it takes is a simple look. Watch their process, engage with them, ask them questions, and listen to them.  

How are customers interacting with your product? What’s the first thing they do when they enter your store? What’s the last thing they do before they leave? How long are they spending in each department? Do you notice anything that hampers their experience?

Take a look at your competitors. How are your potential customers interacting with them? What does this business offer that you don’t or vice versa? What is your, as Harvard Business School professor Clayton M. Christensen says, “job to be done?” What are your customers hiring your product or service to accomplish? Understand why your users are turning to your products.

Ownership of Emotions

Many companies have already taken hold of their customers’ emotions, though cynically. Subliminal advertising is a key example. However, the ownership of emotions does not have to be cynical. When used correctly, it can be the “holy grail” for companies.

Owning emotions begins with the aforementioned ability to understand. When you truly understand a customer’s choices and then act to make the experience better, you’re building a relationship of trust. That trust is the foundation of emotional ownership.

One way to build this trust is to reduce the “emotional” noise that surrounds your customers. Let them know that, even on their worst day, your business or product is there for them and that it will be a constant in their lives.

Think of restaurants and the long wait times you have to endure when they’re busy. Think of how angry—or “hangry”—you feel as you stand around, waiting for your table, and listening to your stomach growl. However, think of how some restaurants are able to reduce that emotional noise by serving you finger foods and drinks as you wait.

Also, seek to understand what emotionally motivates your customers.

Why should they be motivated to visit your store or use your product? To feel confident? Free? Unique? Secure? Successful? Research shows that all human beings are motivated by one of those factors.

The Unexpected

Experiences become stronger and more memorable when they’re accompanied by an element of surprise. Surprise can be addictive, which will only keep your customers coming back for more.

Think about mailing your customers or clients small packages with gifts and swag. Everyone loves to get mail and everyone loves free stuff, especially when it’s least expected.

A surprise doesn’t have to be a huge flash mob (though it could be!). Hand out snacks at your store. Is it a cold day? Give your customers hot chocolate or warm punch. Is it a client’s birthday? Send a card! Even a small note of thanks for a customer’s business is a nice little surprise.

The most important thing to remember: simply be sincere and don’t become predictable. Chocolates on hotel pillows were once a great surprise for guests. However, now that their wow-factor has faded, hotels are continuously trying to get back to the “unexpected.”

Follow-Through

You’ve made promises and established goals. The only thing that’s left is to follow through on them. This starts with creating your mission statement, one that you, your employees, and your customers can commit to it. This will define your customer experience.

Your mission statement must promise to impact yourself/your business, the community, or the world. It may commit to impacting one, or all three. However, whatever it promises, you must follow through on. Your customers’ trust, and thus their experience, depends on it.

More about these five elements can be discovered in Unforgettable: Designing Customer Experiences that Stick, to be published in 2018.

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Kyle H. David has made a career in technology and entrepreneurship for nearly 20 years. In 2001, he formed The Kyle David Group, now KDG. Over the past 16 years, KDG has grown at a rapid pace, attracting clients ranging from the United States Senate to major financial institutions, international nonprofits, and Division I universities.