Conflict is never easy to deal with for any of us, but when you don’t like any kind of confrontation, it can be incredibly stressful.
This leaves many people avoiding conflict altogether and hoping that the situation will defuse itself, but that can’t always be the answer. So what can be done to help you get better at standing your ground and resolving conflict in a positive way?
One thing for certain is that simply avoiding confrontation is not a healthy way of getting through life.
The stress caused by conflict increases the activity of the amygdala in the brain, which gets you into ‘fight or flight’ mode.
Being in this state for extended periods of time has been linked with brain shrinkage and depression, while it can also affect your career prospects.
There are techniques that you can use to train yourself to be better at handling conflict.
One of which is to reflect upon where your boundaries are by assessing your emotional responses to various situations. You can then start to think up potential solutions that you can use in the future, and then begin to practice with smaller confrontations.
When it comes to actually being in a conflict situation, be clear and concise and stick to the facts rather than letting emotions take over. Keep your voice calm, but also loud and firm to make sure you are getting your points across respectfully. Most important of all, don’t get into a confrontation without a clear end goal that you wish to achieve.
As well as having a desired outcome, you also need to make sure you don’t come out of the meeting with simmering resentments still on your mind. Otherwise, you will still be suffering from the effects of stress long afterward.
Get out everything that needs to be said and be careful to listen to the other person’s point of view as well so that both parties can leave the meeting feeling satisfied.
Also be cautious about your language in the discussion, avoiding any inferences about their intentions. Because you won’t be able to defuse the situation if you end up offending them. It might seem like there are many things to consider, but confrontation always requires careful handling to resolve, and the worst you can do is to ignore it or put off dealing with it.
These tips and more can be found in this infographic from NetCredit, which will help you learn more about your reactions to conflict and the techniques that you can learn to turn yourself into the kind of person who thrives in difficult situations.