What is Workforce Analytics and Why It Matters 53

What is Workforce Analytics and Why It Matters

This is a guest post by Fan Bi, the Founder and CEO of Blank Label, a custom men’s clothing brand with locations in Boston, Washington, D.C. and Chicago.

How well do you utilize your employees, either on a daily basis or from year to year?

You probably have employee reviews in place, typically on an annual basis, but can you drill down to know when you’re experiencing lost hours, messed-up projects, or angry customers?

You might rely on old-fashioned systems, such as call reports or sales information. But there’s no reason for your business to sacrifice improvements in processes to what you’ve always done.

Technology has changed the approach to analyzing your workforce in ways that can impact you immediately and in the long-term future.

The official term for gathering and analyzing that data is called workforce analytics.

It helps you make the most out of your employees, and it benefits not only your company but the people that walk in the door every day.

Workforce analytics also helps you do quickly and efficiently what is impossible to do with just one person or group of people. You’re able to take multiple inputs and quickly analyze them for real-world solutions.

But you may have to convince others in your company that workforce analytics really does have revolutionary potential. Here’s an easy way to win them over: There’s very little that’s as helpful to identify automation potential as workforce analytics. It may be a series of small tweaks, but every small step can lead to greater impact.

Scheduling is a complement to automation; schedule your employees more effectively and you’ll be able to improve your efficiencies. But that’s not easy to do—unless you know how people are working and when they’re at their best. Workforce analytics can help do that too.

Data is at its best when it’s about patterns, and patterns at work can help point you to what you’re doing right or what you’re doing wrong. Those patterns may show you what’s working in customer service, or what product changes fell flat for the year.

There are some unexpected ways that data analytics can be helpful too. Take the employees that have potential—but that haven’t revealed themselves. Workforce analytics can help you identify them, by looking at skills and better matching them with needs company-wide.

Although you can do many things with the data from workforce analytics, ultimately you are in charge of what you want to learn and how you want to learn it.

That starts by, as a company, figuring out which issues you need to tackle first.

How do you investigate those issues, and what metrics are absolutely necessary for you to do your job well? That data will show both cause—and effect—in ways that make it easier for you to present your findings to the people—management and decision makers—who need to know, which means you can figure out steps to take in order to implement your findings.

Want to dive deeper into the world of data and specifically workforce analytics? Use the insights in this graphic to get a solid start.

7 Ways Workforce Analytics Will Increase Productivity and Sales Infographic



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10 Things Uber Successful People Do in the Morning 15

10 Things Uber Successful People Do in the Morning

Who doesn’t want to be successful? Whatever our purpose in life may be, we want to achieve success with it. Although success is usually perceived as career growth, it also encompasses personal growth. These two things go together.

So what can we do to reach the personal and professional growth of uber successful people? Maybe we can imitate some of their habits. Their morning rituals, in particular, set the pace of the day.

Did you know that the way you start your mornings affects your entire day?

You probably felt that, but guess what: science proves it as a fact, too.

In a study called “Waking up on the wrong side of the bed: start-of-workday mood, work events, employee affect, and performance,” researchers found that whatever the mood of workers was during the morning, they preserved it throughout the entire day.

So if you start off in a good mood, you have greater chances of having a great day. That’s why morning routines are so important.

Let’s learn from the ultra successful people, shall we? How do they start their mornings?

What The Most Successful Do in The Morning

1. Spend Time with the Partner.


As we said, success is not only about professional achievements. It also means having the right person by your side.

Take Mark Zuckerberg and Priscilla Chan as an example. They are both crazy successful, and they are definitely happy to have each other.

Waking up next to the person you love makes every morning special. Appreciate that moment. Have a coffee together. Talk. Be glad you’re there for each other.

2. Mindfulness.

Yes; mindfulness is a habit.

Successful people are always busy. Can you imagine a hectic morning with dozens of urgent email messages, business partners calling, and the kids yelling? And they are still in their pajamas! That’s why they practice mindfulness.

Researchers from The University of Sydney found that mindfulness reduces work-related stress and improves the mood at work. That’s why successful people always seem ready to deal with any situation.

So how do you practice mindfulness in the morning?

Just wake up. Take few deep breaths. Be aware of the present moment. Be aware of the responsibilities the day ahead will bring. Relax, and tell yourself that you’re ready.

3. Plan the Day.

A good plan will set you on the right track.

Plan your tasks for the day in the morning. When you have such an outline, it will be easier to handle all responsibilities. You’ll know you’ll have time for all tasks.

If you realize there’s not enough time, you should plan how to outsource. If, for example, you cannot complete a business report, you can hire assignment masters to write or edit it for you.

4. Exercise.

I know; it’s a cliché. However, it’s also an activity that works.

Physical exercise makes you fitter, but it also makes you happierWhen you’re done with your morning exercise ritual, you feel at ease, and things start to clear up.

Most successful people exercise. Hillary Clinton does yoga. Obama works out for 45 minutes six days per week. Mark Cuban does cardio fitness. Follow their example!

5. Practice Patience.

Too many things ahead? If your schedule is busy, you’ll be eager to get things done ASAP. The morning is the period of the day when you should practice patience. Relax.

You already made a plan. There’s time for everything. You’ll get through the day. For now, cherish this precious moment of morning relaxation.

6. Juice Up.

How to Win The 9-to-5 Battle by Staying Healthy at Work letsreachsuccess.com

It’s no wonder why so many celebrities are into the latest juice detox trend. Healthy juices give you valuable nutrients and make you feel more energized.

Have a different juice every single morning. Sure, the juicer will take some cleaning after, but the juice will certainly give you enough energy for that.

7. Eat Breakfast.

You saw this coming, didn’t you?

Uber successful people know that the breakfast is the most important meal of the day. It’s even better when it’s healthy.

Yes; the juice can be your breakfast, but it won’t make you feel full for long. If you don’t intend to have a standard breakfast, pack some fruit for work. A banana and an apple are mandatory!

8. Hydrate.

Have a glass of water as soon as you wake up. Hydration is essential for the way your entire system functions.

9. Be With the Right People.

In Tools of Titans, author Timothy Ferriss refers to a so-called “five chimps theory” in zoology. According to that theory, you can predict the behavior of any chimp if you analyze the five chimps they usually hang out with.

There’s a lot of wisdom in that theory. When you surround with nervous people, you’re nervous, too. When you surround yourself with positive characters, you reflect good vibes, too.

The first people you contact in the morning will set the mood for your day. Choose them carefully.

10. Celebrate Achievements.

When you wake up with a positive mindset, you’ll boost your chances of spending a good day.

Instead of thinking about all obstacles ahead, you should take time to think about all achievements you’ve made towards your current goals. This appreciation will convince you that you’re on the right track.

When we sum things up, all these morning habits of the ultra successful people seem pretty simple, don’t they?

However, it takes tons of persistence and commitment to stay true to them. Start by making small steps. Pick few of these activities and repeat them every day, until they turn into habits.   

Cathy Baylis is a personal growth expert who writes insightful articles that motivate and challenge others. She has worked as a writer for a little over a decade now, and owns several blogs that she updates on her free time.