Hack Your Chronotype: 20 Techniques to Deal with Low Energy 72

This article was written by Reuben Yonatan, founder of GetVoIP, a leading VoIP provider comparison resource. As an entrepreneur and tech enthusiast, Reuben’s expertise is in helping small to mid-size business owners build, maintain, and scale their communication infrastructure.

There is nothing quite like trying to stay awake when you are tired at work. It can affect your mood and more importantly, productivity.

To combat this, we tend to turn to sugary energy drinks and soda or coffee. However, research has shown that there are actually four major chronotypes – which is reflective of how your body’s internal clock functions.

Not everyone is an early morning riser. Some have more energy and are more productive at night. Others have a post-lunch dip that can drastically affect your work during the day.

So, leveraging your body’s natural rhythm is essential to maintaining the energy that you need. Aside from that, there are several ways to boost your energy that don’t necessarily need to come from a sugar-filled energy drink. While those might work in the short term, they can cause the inevitable crash.

GetVoIP took a look at these chronotypes as well as 20 ways to naturally boost your energy levels.

Chronotypes

Dolphin

This type wakes up tired at around 6:30 AM and has waves of energy throughout the day. The best focus time for dolphin chronotype is 3 – 9 PM.

Lion

The lion is up at around 5:30 AM and has a lot of energy right at the start of the day. But, by the time night comes, they get tired fast. Since they have more energy to begin with, their prime focus time is 8 AM – 12 PM.

Bear

They wake up at 7 AM and will be especially groggy if they don’t get their full eight hours of sleep. The bear is most productive from 10 AM – 2 PM.

Wolf

These night owls are mostly mentally “asleep” until about noon. They become much more productive at night.

Boosting Energy

GetVoIP also outlined ways to boost your energy. These are some of the best/most surprising takeaways:

Breakfast.

Starting with a hearty, protein-filled breakfast is very important.

One thing that you might not be aware of is the energy-boosting power of lemon-aid. It can boost your metabolism by up to 30%, and also includes energy-boosting potassium.

Cold showers, however hard they might be to take, can help boost dopamine levels. Having low levels of dopamine will deplete your energy.

Working Out and Drinking Water.

Although this might sound counterintuitive, working out and breaking a sweat at lunchtime can help you stay energized for the rest of the day.

If you do workout, however, it is incredibly important to keep yourself hydrated. Dehydration is actually one of the top causes for feeling fatigued throughout the day.

For those who are heavy drinkers of caffeinated beverages like coffee, soda, or energy drinks, keeping hydrated is even more important because they can be a diuretic. It is recommended that you drink at least one extra cup of water for every cup of coffee.

Snacks.

Try to avoid food that are high in carbohydrates. If you want a snack, try to grab salmon, kale, avocado, bananas or nuts. Pumpkin seeds have also been found to be rich in protein, fiber, and energy-boosting amino acids.

Unexpected Energy.

Did you know that a brisk walk in an outdoor park with some greenery can improve your mood – which can also improve energy by oxygenating your brain.

Listening to your favorite song can trigger a rush of dopamine, which, like the shower, also activates energy.

One of the most surprising is that researchers in Hiroshima University found that after showing a group images of cute animals, their energy and productivity went through the roof. So, maybe all of those cute cat videos from YouTube are actually worth it!

You can learn about more about how to get more energy on GetVoIP or check out the full infographic below:

chronotypes and energy levels

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The Five Elements of Flawless Customer Experience 10

The Five Elements of Flawless Customer Experience

Providing a flawless customer experience is the ultimate goal for any business.

There’s a lot that goes into creating a customer experience that keeps your clients coming back for more. In fact, there’s so much involved that it can almost seem overwhelming.

However, providing a flawless customer experience becomes much easier when you approach the task through these five distinct elements:

Time
Understanding
Ownership of Emotions
The Unexpected
Follow-Through

Time

When it comes to your customers’ satisfaction, time is essential. Think of how a great experience at a new restaurant quickly sours if you’re left waiting for your food to arrive. Think of how your excitement over a great department store sale turns into frustration as you stand in line for what seems like hours.

Time is your most valuable resource and it is up to you to make sure you’re using your customers’ time wisely.

This is why restaurants have comfortable waiting areas with drinks and appetizers, or why airports have lounges with restaurants, shops, and even bars.

If your customers are being forced to wait for a service, make them feel as if their time spent is not wasted. The more positive drivers you offer customers, the less likely they are to grow dissatisfied with their experience.

Think of how you can implement this in your own business. Are there places where you can help fill customers’ time? Are there places where technology can be used to cut down on the time it takes to complete a task? Remember, it’s the customers’ time that should be valued, not your own.

Understanding

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You must understand what your customers want, when they want it, and how.

While this may seem daunting, getting a better understanding of your customers doesn’t take millions of dollars, complex data analytics, and a degree in psychology. Instead, all it takes is a simple look. Watch their process, engage with them, ask them questions, and listen to them.  

How are customers interacting with your product? What’s the first thing they do when they enter your store? What’s the last thing they do before they leave? How long are they spending in each department? Do you notice anything that hampers their experience?

Take a look at your competitors. How are your potential customers interacting with them? What does this business offer that you don’t or vice versa? What is your, as Harvard Business School professor Clayton M. Christensen says, “job to be done?” What are your customers hiring your product or service to accomplish? Understand why your users are turning to your products.

Ownership of Emotions

Many companies have already taken hold of their customers’ emotions, though cynically. Subliminal advertising is a key example. However, the ownership of emotions does not have to be cynical. When used correctly, it can be the “holy grail” for companies.

Owning emotions begins with the aforementioned ability to understand. When you truly understand a customer’s choices and then act to make the experience better, you’re building a relationship of trust. That trust is the foundation of emotional ownership.

One way to build this trust is to reduce the “emotional” noise that surrounds your customers. Let them know that, even on their worst day, your business or product is there for them and that it will be a constant in their lives.

Think of restaurants and the long wait times you have to endure when they’re busy. Think of how angry—or “hangry”—you feel as you stand around, waiting for your table, and listening to your stomach growl. However, think of how some restaurants are able to reduce that emotional noise by serving you finger foods and drinks as you wait.

Also, seek to understand what emotionally motivates your customers.

Why should they be motivated to visit your store or use your product? To feel confident? Free? Unique? Secure? Successful? Research shows that all human beings are motivated by one of those factors.

The Unexpected

Experiences become stronger and more memorable when they’re accompanied by an element of surprise. Surprise can be addictive, which will only keep your customers coming back for more.

Think about mailing your customers or clients small packages with gifts and swag. Everyone loves to get mail and everyone loves free stuff, especially when it’s least expected.

A surprise doesn’t have to be a huge flash mob (though it could be!). Hand out snacks at your store. Is it a cold day? Give your customers hot chocolate or warm punch. Is it a client’s birthday? Send a card! Even a small note of thanks for a customer’s business is a nice little surprise.

The most important thing to remember: simply be sincere and don’t become predictable. Chocolates on hotel pillows were once a great surprise for guests. However, now that their wow-factor has faded, hotels are continuously trying to get back to the “unexpected.”

Follow-Through

You’ve made promises and established goals. The only thing that’s left is to follow through on them. This starts with creating your mission statement, one that you, your employees, and your customers can commit to it. This will define your customer experience.

Your mission statement must promise to impact yourself/your business, the community, or the world. It may commit to impacting one, or all three. However, whatever it promises, you must follow through on. Your customers’ trust, and thus their experience, depends on it.

More about these five elements can be discovered in Unforgettable: Designing Customer Experiences that Stick, to be published in 2018.

***
Kyle H. David has made a career in technology and entrepreneurship for nearly 20 years. In 2001, he formed The Kyle David Group, now KDG. Over the past 16 years, KDG has grown at a rapid pace, attracting clients ranging from the United States Senate to major financial institutions, international nonprofits, and Division I universities.