3 Outstanding Productivity Secrets of Sports Champions 62

3 Outstanding Productivity Secrets of Sports Champions

This is a guest post by Jake Lester.

Greatness is a quality that normally lies within all of us. However, not many are aware of this fact and the traits that make a person exceptional might just be sitting on them without any use.

The difference between ordinary sportsmen and sports champions lies in the power to realize that they have unlimited potential within them. A competitive spirit coupled with an unquenchable desire to become victorious is one of the greatest products of sports champions not doubting their abilities.

So the question is raised, what are some of these qualities that true champions discover lying within them? What are some of the things that make them propel to the greatest heights and maintain their stay at the peak? As we have alluded to before, each one of us has such traits in his/her possession, we just don’t know how to tap into them.

This article will shed some good light on some of the secrets that great sports champions have incorporated in their daily lives to make them successful.

They Compete With Themselves and Not Others

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One of the long-standing recipes to make a masterpiece out of yourself in anything that you set out to do is realizing that you are your biggest opponent. This is one of the traits that great sports champions discover as they start off their career in sports and it would be of much benefit to you too.

Ensuring that you are putting an endless effort in your training in order to wind up better than your opponent is a strategy most people have adopted over the years.

As valid as this game plan could sound, it is unfortunately bound to be detrimental to your progress in the long run.

This is one of the sectors that champions take advantage of by always striving to be the best version of themselves and working towards beating their previous records. It might sound absurd to many, but in truth, this principle works wonders.

The reason behind it is that it keeps your mind focused on your training. Thus saving you a lot of time that could be wasted on getting mad at other people and depositing volumes of disappointment and discouragement on yourself.

Some friendly competition is not bad in your training ground. It can, in fact, assist in improving your productivity to higher degrees.

True sports champions use the progress of others to motivate them into pushing themselves harder and improving their own numbers. At no point, however, do they let it get into their heads by making it their life’s mission to get blinded by competition to an extent of being barred from seeing their own goals.

In a nutshell, great sports champions concentrate on their own performance’s improvement rather than beating another person’s achievements. This enables them to have a more vivid focus on the tasks at hand, thus, ultimately boosting them into performing better.

They Are Not Afraid to Try

One of the most valuable secrets that great sportsmen hold dear to themselves is the art of not allowing fear to stop them from trying what they would like to achieve.

One of the greatest sportsmen in the field of hockey reinforced the reality of this secret by stating this: If a person is afraid of taking any shots, it means that he/she has missed them 100%.

This is to echo the vital fact that failing to try because of fear will end up earning you nothing in the long run. You will have already failed, even prior to beginning.

Failing should be viewed as a mere detour but not a brick wall that will halt your progress in case your paths cross.

These detours should be embraced. Even though they will destabilize your productivity on a temporary basis, in the long run, they will end up forging a refined product out of you.

This applies especially to a scenario where your other alternative would have been shying away from taking any trials at all. Take this lesson from great sports champions and you will be on your way to cruising to great heights of achievement.

They Understand That They Cannot Improve What They Do Not Measure

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True sports champions have an avid respect for tracking down and evaluating their performances. This is because, without a measure of how you are performing, then you have no standard benchmark with which you can gauge your improvement or detriment.

Great sports champions have the tendency of facing the cold hard facts that statistics of their daily performances have to offer to them.

They then take hold of these statistics and compare them to the previous results of their productivity. This helps in the analysis of the direction that their efforts are taking. Thus, dictating on the things that they should continue doing and those that they should get rid of.

You could borrow a leaf from this organized use of statistics on your performances to even further improve yourself in your sports life.

Take detailed records of your productivity and compare with your previous productivity results. Set a goal of making the graph of your achievements to continuously go only upwards.


Sports champions are one of the key figures in society as they represent many levels of success for them and their countries. As well taking the position of role models for a myriad of people looking up to them.

The great heights that most of them have reached were not due to sudden fluke or mere luck. Often times, it called for some strategies that they incorporated behind the scenes.

Their success can be pinpointed to a few major qualities and secrets, which were used to get them to the peak. Also, they assisted them to remain at such levels for many years. Just as the offers in betting sites such as OddsDigger have continued to be the best among its contemporaries.

This article above has taken a dive into three of the most vital principles that most of the sports champions use to govern themselves and hold responsible for their victories. We hope that they inspire you in your sports career to become a great sports champion in the near future.

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The Five Elements of Flawless Customer Experience 10

The Five Elements of Flawless Customer Experience

Providing a flawless customer experience is the ultimate goal for any business.

There’s a lot that goes into creating a customer experience that keeps your clients coming back for more. In fact, there’s so much involved that it can almost seem overwhelming.

However, providing a flawless customer experience becomes much easier when you approach the task through these five distinct elements:

Ownership of Emotions
The Unexpected


When it comes to your customers’ satisfaction, time is essential. Think of how a great experience at a new restaurant quickly sours if you’re left waiting for your food to arrive. Think of how your excitement over a great department store sale turns into frustration as you stand in line for what seems like hours.

Time is your most valuable resource and it is up to you to make sure you’re using your customers’ time wisely.

This is why restaurants have comfortable waiting areas with drinks and appetizers, or why airports have lounges with restaurants, shops, and even bars.

If your customers are being forced to wait for a service, make them feel as if their time spent is not wasted. The more positive drivers you offer customers, the less likely they are to grow dissatisfied with their experience.

Think of how you can implement this in your own business. Are there places where you can help fill customers’ time? Are there places where technology can be used to cut down on the time it takes to complete a task? Remember, it’s the customers’ time that should be valued, not your own.


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You must understand what your customers want, when they want it, and how.

While this may seem daunting, getting a better understanding of your customers doesn’t take millions of dollars, complex data analytics, and a degree in psychology. Instead, all it takes is a simple look. Watch their process, engage with them, ask them questions, and listen to them.  

How are customers interacting with your product? What’s the first thing they do when they enter your store? What’s the last thing they do before they leave? How long are they spending in each department? Do you notice anything that hampers their experience?

Take a look at your competitors. How are your potential customers interacting with them? What does this business offer that you don’t or vice versa? What is your, as Harvard Business School professor Clayton M. Christensen says, “job to be done?” What are your customers hiring your product or service to accomplish? Understand why your users are turning to your products.

Ownership of Emotions

Many companies have already taken hold of their customers’ emotions, though cynically. Subliminal advertising is a key example. However, the ownership of emotions does not have to be cynical. When used correctly, it can be the “holy grail” for companies.

Owning emotions begins with the aforementioned ability to understand. When you truly understand a customer’s choices and then act to make the experience better, you’re building a relationship of trust. That trust is the foundation of emotional ownership.

One way to build this trust is to reduce the “emotional” noise that surrounds your customers. Let them know that, even on their worst day, your business or product is there for them and that it will be a constant in their lives.

Think of restaurants and the long wait times you have to endure when they’re busy. Think of how angry—or “hangry”—you feel as you stand around, waiting for your table, and listening to your stomach growl. However, think of how some restaurants are able to reduce that emotional noise by serving you finger foods and drinks as you wait.

Also, seek to understand what emotionally motivates your customers.

Why should they be motivated to visit your store or use your product? To feel confident? Free? Unique? Secure? Successful? Research shows that all human beings are motivated by one of those factors.

The Unexpected

Experiences become stronger and more memorable when they’re accompanied by an element of surprise. Surprise can be addictive, which will only keep your customers coming back for more.

Think about mailing your customers or clients small packages with gifts and swag. Everyone loves to get mail and everyone loves free stuff, especially when it’s least expected.

A surprise doesn’t have to be a huge flash mob (though it could be!). Hand out snacks at your store. Is it a cold day? Give your customers hot chocolate or warm punch. Is it a client’s birthday? Send a card! Even a small note of thanks for a customer’s business is a nice little surprise.

The most important thing to remember: simply be sincere and don’t become predictable. Chocolates on hotel pillows were once a great surprise for guests. However, now that their wow-factor has faded, hotels are continuously trying to get back to the “unexpected.”


You’ve made promises and established goals. The only thing that’s left is to follow through on them. This starts with creating your mission statement, one that you, your employees, and your customers can commit to it. This will define your customer experience.

Your mission statement must promise to impact yourself/your business, the community, or the world. It may commit to impacting one, or all three. However, whatever it promises, you must follow through on. Your customers’ trust, and thus their experience, depends on it.

More about these five elements can be discovered in Unforgettable: Designing Customer Experiences that Stick, to be published in 2018.

Kyle H. David has made a career in technology and entrepreneurship for nearly 20 years. In 2001, he formed The Kyle David Group, now KDG. Over the past 16 years, KDG has grown at a rapid pace, attracting clients ranging from the United States Senate to major financial institutions, international nonprofits, and Division I universities.