How To Live A Balanced Life: 8 Simple Tips to Drastically Improve Your Lifestyle 79

How To Live A Balanced Life: 8 Simple Tips to Drastically Improve Your Lifestyle

This article was written by Margaret Jones, a Life Coach, Public Speaker, and a Blogger.

A balanced life is a secret to a happy life. A balanced life ensures peace of mind and healthy living. Read life stories of successful people and you’ll find that they all reached balance.

Living a balanced life is not about earning more. In fact, it is about how you deal with the things that are an important part of your daily grind.

Tips to help you live a balanced life:

1. Stay Away From Stress.

The more you occupy yourself with life, the more stress you will feel. Whenever you get spare time, you should try to fill it with a to-do list. Just take the life lightly and disengage yourself from activities that take out your time and energy.

In other words, you should prioritize your tasks and set a proper schedule so that you can give yourself more time.

2. Take Up New Hobbies and Activities.

Hobbies and activities are what make you happy. Therefore, it is important to develop the interest in an activity that you can engage in your free time.

Activities like painting, martial arts, and swimming are some of the best activities you can take up as a hobby.

3. Socialize More.

Life is not about slogging day and night only on work. Similarly, socializing does not mean partying all the time.

It’s important that you meet with your old friends, make new friends, grab dinner or do some recreational activities to keep your mind away from all the trouble and work.

4. Start a Personal Project.

This is most likely the best thing to do to keep life balanced. Remember any of your childhood dreams that you couldn’t live because of the hustle and bustle of life. Like I had a dream to start “Assignment Creator”. Now is the time to live that dream.

Start working on any personal project like writing a novel or blogging, or maybe making a dream tree house. It will give you a goal to complete rather than keeping you in stress.

5. Make Your Weekend Adventurous.

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You do not have to engage yourself in work or other errands during the weekend. Refresh yourself, balance the entire week by making the weekend adventurous.

Find a park or any tourist location to explore and enjoy some time with friends and family.

6. Do Some Volunteering.

Volunteer work can be satisfying and it makes you feel great inside. Any task that you think you can do volunteering at, pick that up and work on it. Nothing can be as good as that.

But it means to choose something constructive like coaching any sport or helping out people with building shelters or anything you think you can put your efforts into. This will certainly give you time for yourself.

7. Reflect Yourself.

It depends on how you take this personally but it is still a good use of time. Self-examination is not a bad thing. It lets you think through ideas and you can see how much you are missing out and what can you do to bring the balance in your life.

8. Maintain a Positive Attitude.

Though you plan each and every day but, it doesn’t go as planned. But if you put a perspective in it and try to balance it then you might end up looking at 80% work done of your daily grind.

Try to practice not letting things get to you. Your life will become stressful instead of becoming balanced. Savor the moment, life your life unfold. Do not worry about the future and focus on your present.

There are multiple ways through which you can balance your life. But it depends on what aspects or tips you find useful to live a balanced life. We cannot anticipate and plan for everything in life.

We cannot even decide how and where to put our energies into but, through some critical thinking and focus, we can easily lead ourselves to live a stress-free balanced life.

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The Five Elements of Flawless Customer Experience 10

The Five Elements of Flawless Customer Experience

Providing a flawless customer experience is the ultimate goal for any business.

There’s a lot that goes into creating a customer experience that keeps your clients coming back for more. In fact, there’s so much involved that it can almost seem overwhelming.

However, providing a flawless customer experience becomes much easier when you approach the task through these five distinct elements:

Time
Understanding
Ownership of Emotions
The Unexpected
Follow-Through

Time

When it comes to your customers’ satisfaction, time is essential. Think of how a great experience at a new restaurant quickly sours if you’re left waiting for your food to arrive. Think of how your excitement over a great department store sale turns into frustration as you stand in line for what seems like hours.

Time is your most valuable resource and it is up to you to make sure you’re using your customers’ time wisely.

This is why restaurants have comfortable waiting areas with drinks and appetizers, or why airports have lounges with restaurants, shops, and even bars.

If your customers are being forced to wait for a service, make them feel as if their time spent is not wasted. The more positive drivers you offer customers, the less likely they are to grow dissatisfied with their experience.

Think of how you can implement this in your own business. Are there places where you can help fill customers’ time? Are there places where technology can be used to cut down on the time it takes to complete a task? Remember, it’s the customers’ time that should be valued, not your own.

Understanding

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You must understand what your customers want, when they want it, and how.

While this may seem daunting, getting a better understanding of your customers doesn’t take millions of dollars, complex data analytics, and a degree in psychology. Instead, all it takes is a simple look. Watch their process, engage with them, ask them questions, and listen to them.  

How are customers interacting with your product? What’s the first thing they do when they enter your store? What’s the last thing they do before they leave? How long are they spending in each department? Do you notice anything that hampers their experience?

Take a look at your competitors. How are your potential customers interacting with them? What does this business offer that you don’t or vice versa? What is your, as Harvard Business School professor Clayton M. Christensen says, “job to be done?” What are your customers hiring your product or service to accomplish? Understand why your users are turning to your products.

Ownership of Emotions

Many companies have already taken hold of their customers’ emotions, though cynically. Subliminal advertising is a key example. However, the ownership of emotions does not have to be cynical. When used correctly, it can be the “holy grail” for companies.

Owning emotions begins with the aforementioned ability to understand. When you truly understand a customer’s choices and then act to make the experience better, you’re building a relationship of trust. That trust is the foundation of emotional ownership.

One way to build this trust is to reduce the “emotional” noise that surrounds your customers. Let them know that, even on their worst day, your business or product is there for them and that it will be a constant in their lives.

Think of restaurants and the long wait times you have to endure when they’re busy. Think of how angry—or “hangry”—you feel as you stand around, waiting for your table, and listening to your stomach growl. However, think of how some restaurants are able to reduce that emotional noise by serving you finger foods and drinks as you wait.

Also, seek to understand what emotionally motivates your customers.

Why should they be motivated to visit your store or use your product? To feel confident? Free? Unique? Secure? Successful? Research shows that all human beings are motivated by one of those factors.

The Unexpected

Experiences become stronger and more memorable when they’re accompanied by an element of surprise. Surprise can be addictive, which will only keep your customers coming back for more.

Think about mailing your customers or clients small packages with gifts and swag. Everyone loves to get mail and everyone loves free stuff, especially when it’s least expected.

A surprise doesn’t have to be a huge flash mob (though it could be!). Hand out snacks at your store. Is it a cold day? Give your customers hot chocolate or warm punch. Is it a client’s birthday? Send a card! Even a small note of thanks for a customer’s business is a nice little surprise.

The most important thing to remember: simply be sincere and don’t become predictable. Chocolates on hotel pillows were once a great surprise for guests. However, now that their wow-factor has faded, hotels are continuously trying to get back to the “unexpected.”

Follow-Through

You’ve made promises and established goals. The only thing that’s left is to follow through on them. This starts with creating your mission statement, one that you, your employees, and your customers can commit to it. This will define your customer experience.

Your mission statement must promise to impact yourself/your business, the community, or the world. It may commit to impacting one, or all three. However, whatever it promises, you must follow through on. Your customers’ trust, and thus their experience, depends on it.

More about these five elements can be discovered in Unforgettable: Designing Customer Experiences that Stick, to be published in 2018.

***
Kyle H. David has made a career in technology and entrepreneurship for nearly 20 years. In 2001, he formed The Kyle David Group, now KDG. Over the past 16 years, KDG has grown at a rapid pace, attracting clients ranging from the United States Senate to major financial institutions, international nonprofits, and Division I universities.