How to Simplify Your Life [Infographic] 59

simplify your life infographic

This is a guest post by Stacey Wonder, a content marketer and writer at Essay Tigers.

Struggling to deal with too many issues at the same time can be daunting. It causes you to continuously live in the fight-or-flight response mode. That’s not healthy. You should immediately take some steps to get yourself out of this state.

So let’s start with your social interactions.

Is there a person among your friends that you consider a friend, but being around them sucks a whole lot of energy out of you? If so, cross this person out of your life. You can politely talk to them and explain the situation or you can just slowly start to ignore them. Whatever you feel up to.

Learn to say no to friends who don’t support and encourage you.

Related: 5 Types of People You Don’t Need in Your Life Anymore

Now for that phone of yours.

Put it aside. Turn off Facebook and Instagram notifications, you can check them all later.

At the moment, when you’re doing homework or writing a blog post or cleaning your kitchen floor, you are focused just on that one task. Notice how easier it becomes to complete work when you don’t have to answer a text message every five minutes.

Also, a good idea will be to unfollow the people who mostly share spam on social media. This will save you some time when looking through your news feed.

Moving to your home.

Get rid of everything that you haven’t used for a long time. Do some decluttering.

Repeat the following procedure at least once a year: look through your clothes, shoes, kitchenware, books, even some stuff for the memories.

Some of us tend to collect so many “memories” in forms of postcards, movie tickets, coins, etc., that they forget where it came from in the first place. Keep only the most important ones – throw the rest away immediately.

To save yourself from the morning stress prepare everything for the work day in the evening: pack your bag, plan your breakfast or even cook it beforehand, get the clothes ready.


In case you occasionally have unexpected trips, prepare an on-the-go kit that will include all the necessities like a toothbrush, toothpaste, deodorant, shampoo, etc. This way you will have everything handy if the boss sends you on a trip at this very moment.

Clear your mind.

To simplify your life organizing your home and your day will not be enough. You will also have to organize your thoughts. To maintain mental health try meditating for at least five minutes each day. And replace those negative thoughts of yours with positive ones.


Not many know this, but a good practice is to set aside 20% of your income for savings.


Binge-watching Netflix feels so good. No one will dare to deny it. But learn to watch responsibly: do all the things you’ve planned for the day and watch an episode after that. Yes, AN episode, not two or three! You still have to catch some quality sleep, remember?


You do have to set some goals for yourself. However, a great amount of goals will only overwhelm you. Stick to just one or two. This should be enough.

And remember to stop multitasking! You will never get anything done if you do a hundred things at a time.

And here’s an infographic on how to simplify your life:


How To Simplify Your Life
Courtesy of:

What about you? What other ways to simplify your life have your tried?





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The Five Elements of Flawless Customer Experience 6

The Five Elements of Flawless Customer Experience

Providing a flawless customer experience is the ultimate goal for any business.

There’s a lot that goes into creating a customer experience that keeps your clients coming back for more. In fact, there’s so much involved that it can almost seem overwhelming.

However, providing a flawless customer experience becomes much easier when you approach the task through these five distinct elements:

Ownership of Emotions
The Unexpected


When it comes to your customers’ satisfaction, time is essential. Think of how a great experience at a new restaurant quickly sours if you’re left waiting for your food to arrive. Think of how your excitement over a great department store sale turns into frustration as you stand in line for what seems like hours.

Time is your most valuable resource and it is up to you to make sure you’re using your customers’ time wisely.

This is why restaurants have comfortable waiting areas with drinks and appetizers, or why airports have lounges with restaurants, shops, and even bars.

If your customers are being forced to wait for a service, make them feel as if their time spent is not wasted. The more positive drivers you offer customers, the less likely they are to grow dissatisfied with their experience.

Think of how you can implement this in your own business. Are there places where you can help fill customers’ time? Are there places where technology can be used to cut down on the time it takes to complete a task? Remember, it’s the customers’ time that should be valued, not your own.


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You must understand what your customers want, when they want it, and how.

While this may seem daunting, getting a better understanding of your customers doesn’t take millions of dollars, complex data analytics, and a degree in psychology. Instead, all it takes is a simple look. Watch their process, engage with them, ask them questions, and listen to them.  

How are customers interacting with your product? What’s the first thing they do when they enter your store? What’s the last thing they do before they leave? How long are they spending in each department? Do you notice anything that hampers their experience?

Take a look at your competitors. How are your potential customers interacting with them? What does this business offer that you don’t or vice versa? What is your, as Harvard Business School professor Clayton M. Christensen says, “job to be done?” What are your customers hiring your product or service to accomplish? Understand why your users are turning to your products.

Ownership of Emotions

Many companies have already taken hold of their customers’ emotions, though cynically. Subliminal advertising is a key example. However, the ownership of emotions does not have to be cynical. When used correctly, it can be the “holy grail” for companies.

Owning emotions begins with the aforementioned ability to understand. When you truly understand a customer’s choices and then act to make the experience better, you’re building a relationship of trust. That trust is the foundation of emotional ownership.

One way to build this trust is to reduce the “emotional” noise that surrounds your customers. Let them know that, even on their worst day, your business or product is there for them and that it will be a constant in their lives.

Think of restaurants and the long wait times you have to endure when they’re busy. Think of how angry—or “hangry”—you feel as you stand around, waiting for your table, and listening to your stomach growl. However, think of how some restaurants are able to reduce that emotional noise by serving you finger foods and drinks as you wait.

Also, seek to understand what emotionally motivates your customers.

Why should they be motivated to visit your store or use your product? To feel confident? Free? Unique? Secure? Successful? Research shows that all human beings are motivated by one of those factors.

The Unexpected

Experiences become stronger and more memorable when they’re accompanied by an element of surprise. Surprise can be addictive, which will only keep your customers coming back for more.

Think about mailing your customers or clients small packages with gifts and swag. Everyone loves to get mail and everyone loves free stuff, especially when it’s least expected.

A surprise doesn’t have to be a huge flash mob (though it could be!). Hand out snacks at your store. Is it a cold day? Give your customers hot chocolate or warm punch. Is it a client’s birthday? Send a card! Even a small note of thanks for a customer’s business is a nice little surprise.

The most important thing to remember: simply be sincere and don’t become predictable. Chocolates on hotel pillows were once a great surprise for guests. However, now that their wow-factor has faded, hotels are continuously trying to get back to the “unexpected.”


You’ve made promises and established goals. The only thing that’s left is to follow through on them. This starts with creating your mission statement, one that you, your employees, and your customers can commit to it. This will define your customer experience.

Your mission statement must promise to impact yourself/your business, the community, or the world. It may commit to impacting one, or all three. However, whatever it promises, you must follow through on. Your customers’ trust, and thus their experience, depends on it.

More about these five elements can be discovered in Unforgettable: Designing Customer Experiences that Stick, to be published in 2018.

Kyle H. David has made a career in technology and entrepreneurship for nearly 20 years. In 2001, he formed The Kyle David Group, now KDG. Over the past 16 years, KDG has grown at a rapid pace, attracting clients ranging from the United States Senate to major financial institutions, international nonprofits, and Division I universities.