7 Ways to Streamline Your Daily Schedule through Outsourcing 87

7 Ways to Streamline Your Daily Schedule through Outsourcing

This is a guest post by Brenda Savoie, a content marketer, private English tutor, and desperate dreamer. Writing her first romantic novel. Seeking contentment through mindfulness. Find her on Twitter and Facebook.

Living in a modern age certainly has its benefits, but it can also get pretty hectic.

Everything is happening so fast, and it is getting increasingly hard to keep up. Building your career, going to meetings, running errands, having a social life, and setting aside some time for yourself on a tight schedule seems like an impossible achievement.

Even if you are disciplined enough to come up with a daily schedule which will include all of these things, you will still come up short very often.

So what can you do to change things?

Well, you can make modern technology work for you and outsource some of your daily tasks, so you can focus more on your work. Or have more time for your family and friends, whichever is your priority.

Here are 7 ways you can use outsourcing to save time and improve your life.

  1. Shopping for Groceries.

Because your schedule is so busy, you will need a healthy meal that will provide with all the nutrition and energy you need throughout the day.

However, driving to the supermarket, picking up groceries, and driving back home, can eat up a significant chunk of your free time. And if you are working a job which requires you to capture a moment of inspiration, such as writing, you don’t want to disrupt that process by running errands.

Luckily, you can rely on InstaCart to order groceries online, decide on the delivery time, and just open the door when the delivery man arrives. It doesn’t get much easier than that.

  1. Daily Commute.

After a long day at work, the drive home seems to last an eternity. Not only is it incredibly exhausting, but it’s also time-consuming and you need to worry about a bunch of other things, such as traffic and filling up the gas tank.

It’s no better when you’re going to work either, because you have to think about where you are going to park your car. Perhaps a better option would be to use Uber.

It allows you to enjoy all of the advantages of driving a car to work, without any of the downsides. Plus, you can use the time to get more work done or to plan ahead.

  1. Proofreading Your Work.

Whether you are a writer writing a new book, a content marketer that needs to create brilliant content for your audience, or a businessman corresponding with your clients, what you write needs to be flawless.

However, after putting all of your time and effort into writing, there won’t be much left for proofreading your work.

Even if you have time, it’s always better to have a second pair of eyes look it over. For that, you can use Essayontime, a professional writing, editing, and proofreading service which will check your work and save you time.

On top of that, their feedback will help you improve your writing skills.

  1. Administrative and Creative Tasks.

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You will find that, even if you have ideas on how to improve your performance or grow your business, doing administrative and technical work will eat most of your time. But, it doesn’t have to be that way. Websites like

Websites like Upwork and Fivver enable you to hire freelancers that will help you shoulder some of the burdens.

You can hire a virtual assistant to maintain your schedule and correspond with your collaborators, writers to come up with creative copy, or a graphic artist that will enhance the visual image of your company.

Best of all, since they are paid per project, they won’t cost you as much as regular employees.

  1. Cleaning.

Unless you have a habit of keeping your house neat and tidy all the time, you will find that you won’t always have time for cleaning up your place.

This is especially problematic if you are working from home, because a messy working environment can complete disrupt your focus.

The solution to this are home services like Handy, which can make your house spotless in no time. All you have to do is book a term and that’s it. You can also hire their handymen to fix stuff around your house, such as faucets, as well as to put together furniture for you.

  1. Laundry.

You don’t realize how time-consuming doing your laundry is, until you branch out and start living on your own. And the worst thing about it is that it’s not something you can simply skip and do later, unless you prefer going to work in dirty clothes.

Fortunately, FlyCleaners can take care of that for you.

Simply schedule a time when they’re going to pick it up and that’s it. Once it’s done, it will be delivered right back to your door. They also offer the possibility of delivering clean laundry the next morning, in case it’s an emergency.

  1. Taking the Dog out for a Walk.

Pets are a wonderful thing to have, but they also require you to take care of them, especially if you own a dog.

Dogs love the outdoors, which means taking them out for a walk is a must. If you simply cannot find the time for it, you can check out Wag!, where you can hire people to walk your dog for you.

Now, you might have reservation towards a complete stranger taking your beloved pet out for a walk, which is why Wag! allows you to meet the dog walker first, and then decide whether or not they are the right person for the job. Plus, using the Wag! App, you can keep track of their location at any moment.

Streamlining your daily schedule through outsourcing is a great opportunity for you, not just to save time, but also to dedicate yourself to developing your career. This way, everything will get done, without any compromise when it comes to quality.

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The Five Elements of Flawless Customer Experience 11

The Five Elements of Flawless Customer Experience

Providing a flawless customer experience is the ultimate goal for any business.

There’s a lot that goes into creating a customer experience that keeps your clients coming back for more. In fact, there’s so much involved that it can almost seem overwhelming.

However, providing a flawless customer experience becomes much easier when you approach the task through these five distinct elements:

Time
Understanding
Ownership of Emotions
The Unexpected
Follow-Through

Time

When it comes to your customers’ satisfaction, time is essential. Think of how a great experience at a new restaurant quickly sours if you’re left waiting for your food to arrive. Think of how your excitement over a great department store sale turns into frustration as you stand in line for what seems like hours.

Time is your most valuable resource and it is up to you to make sure you’re using your customers’ time wisely.

This is why restaurants have comfortable waiting areas with drinks and appetizers, or why airports have lounges with restaurants, shops, and even bars.

If your customers are being forced to wait for a service, make them feel as if their time spent is not wasted. The more positive drivers you offer customers, the less likely they are to grow dissatisfied with their experience.

Think of how you can implement this in your own business. Are there places where you can help fill customers’ time? Are there places where technology can be used to cut down on the time it takes to complete a task? Remember, it’s the customers’ time that should be valued, not your own.

Understanding

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You must understand what your customers want, when they want it, and how.

While this may seem daunting, getting a better understanding of your customers doesn’t take millions of dollars, complex data analytics, and a degree in psychology. Instead, all it takes is a simple look. Watch their process, engage with them, ask them questions, and listen to them.  

How are customers interacting with your product? What’s the first thing they do when they enter your store? What’s the last thing they do before they leave? How long are they spending in each department? Do you notice anything that hampers their experience?

Take a look at your competitors. How are your potential customers interacting with them? What does this business offer that you don’t or vice versa? What is your, as Harvard Business School professor Clayton M. Christensen says, “job to be done?” What are your customers hiring your product or service to accomplish? Understand why your users are turning to your products.

Ownership of Emotions

Many companies have already taken hold of their customers’ emotions, though cynically. Subliminal advertising is a key example. However, the ownership of emotions does not have to be cynical. When used correctly, it can be the “holy grail” for companies.

Owning emotions begins with the aforementioned ability to understand. When you truly understand a customer’s choices and then act to make the experience better, you’re building a relationship of trust. That trust is the foundation of emotional ownership.

One way to build this trust is to reduce the “emotional” noise that surrounds your customers. Let them know that, even on their worst day, your business or product is there for them and that it will be a constant in their lives.

Think of restaurants and the long wait times you have to endure when they’re busy. Think of how angry—or “hangry”—you feel as you stand around, waiting for your table, and listening to your stomach growl. However, think of how some restaurants are able to reduce that emotional noise by serving you finger foods and drinks as you wait.

Also, seek to understand what emotionally motivates your customers.

Why should they be motivated to visit your store or use your product? To feel confident? Free? Unique? Secure? Successful? Research shows that all human beings are motivated by one of those factors.

The Unexpected

Experiences become stronger and more memorable when they’re accompanied by an element of surprise. Surprise can be addictive, which will only keep your customers coming back for more.

Think about mailing your customers or clients small packages with gifts and swag. Everyone loves to get mail and everyone loves free stuff, especially when it’s least expected.

A surprise doesn’t have to be a huge flash mob (though it could be!). Hand out snacks at your store. Is it a cold day? Give your customers hot chocolate or warm punch. Is it a client’s birthday? Send a card! Even a small note of thanks for a customer’s business is a nice little surprise.

The most important thing to remember: simply be sincere and don’t become predictable. Chocolates on hotel pillows were once a great surprise for guests. However, now that their wow-factor has faded, hotels are continuously trying to get back to the “unexpected.”

Follow-Through

You’ve made promises and established goals. The only thing that’s left is to follow through on them. This starts with creating your mission statement, one that you, your employees, and your customers can commit to it. This will define your customer experience.

Your mission statement must promise to impact yourself/your business, the community, or the world. It may commit to impacting one, or all three. However, whatever it promises, you must follow through on. Your customers’ trust, and thus their experience, depends on it.

More about these five elements can be discovered in Unforgettable: Designing Customer Experiences that Stick, to be published in 2018.

***
Kyle H. David has made a career in technology and entrepreneurship for nearly 20 years. In 2001, he formed The Kyle David Group, now KDG. Over the past 16 years, KDG has grown at a rapid pace, attracting clients ranging from the United States Senate to major financial institutions, international nonprofits, and Division I universities.