7 Tips To Be Successful in Online Business 51

7 Tips To Be Successful in Online Business

This is a guest post by Eric Price, an entrepreneur and owner of SpendRush – the largest
collection of cool stuff to buy online.

Today almost everyone would like to be an online entrepreneur, but not everyone knows how to succeed by doing this. It’s a fact that Internet itself offers lots of possibilities today, but it’s not always easy to decide and to start when you face the market offer.

The first step in this process is to decide what your specialty is, what you’re good at in order to start your online carrier.

For example, you can’t build mobile apps if you don’t know how programming works and how to develop games, social applications or something like that. It’s necessary to take into account your professional background and your former skills.

Sometimes you should follow your instincts and by combining those two you can make a perfect combination. Here’s a list that will help you make a choice:

Try Language Tutoring.

If you’re good at languages and if you have some kind of former education with languages, you should try this one. To apply to an online tutoring school, sometimes you don’t need a certificate to prove your former knowledge.

On the other side, some schools will ask you if you have a diploma or some recognized certificate. In this case, you will have to deliver it. There are many online language schools on the web and they offer different price for your tutoring.

Prices range from $1.4 to even $40-50, depending on the school and language you’re teaching.

For this one, you need to have a stable internet connection, in most cases a Skype account, a big smile and to be a good educationalist.

Be an eBook Author.

This type of work is often available on websites such as Freelancer and Upwork.

For making a good carrier out of this, you need to have certain skills. First of all, you need to be familiar with the genres. Demand is often based on some crime or love genre. For the last couple of years, books about healthy and organic food are more present.

In order to become a ghost writer, you need to commit yourself if you want to write tens of thousands of pages when applying.

Conclusion is – it’s worth it! Prices are high and the themes are often popular and easy to target. You need to be good at writing and full of imagination.

Related: How to Write and Publish Your First Book

Sell on eBay.

The online market is very interesting, especially on eBay. If there’s something you think nobody would buy, you’re wrong. On this site you can sell anything!

From the weirdest stuff that are hard to imagine, to clothes and accessorize. Many people pay their bills by selling used military equipment from World War I and World War II, like bandages, shoes, tents, etc..

There are many collectors who would give lots of money to own this stuff. You may wonder how to get to these things? All you need to do is to find a military waste or second hand market place. You’ll be surprised.

In order to sell it on eBay, you need to open a PayPal account and be ready for the upcoming dollars. Be patient and persistent.

Become a Virtual Assistant.

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If you’re good at organizing stuff, can think logically and have the possibility to be available all the time, this could be the job for you.

Offers like these can also be found on mentioned sites: Freelancer and Upwork.

You’ll be often asked to organize someone’s emails, book a flight or a hotel room, talk and negotiate with clients. If you’re good at this, and can multitask, this is what you’re looking for.

When I wanted to become a virtual assistant, I got the offer to just talk to a client about everyday things, and help him organize his daily schedule. Some people just need someone to talk to.

Interesting and Weird Online Jobs

You Can Become a Virtual Jury.

This one is really interesting and intriguing, and at the same time a bit strange.

When studying, there’s too much theory and little or no practice. It’s not a win-win situation when reality hits you. That’s why the guys from eJury wanted to create a virtual court with you playing your role as a virtual jury member.

These artificial situations will help the attorney to learn through practical examples. You will be given the chance to read cases, analyze them, express opinion and participate in discussions with an attorney.

For that, it’s useful to be good at analytics and logical thinking.

Become a Local Friend.

On websites like Couch Surfing you can find a person to guide you in the city you would like to visit or to offer you a place to stay while you’re in town.

This site can also give you a great opportunity to meet some new people and have a local person to show you around.

Another example is Rent a Friend, which lets you become a local friend and keep someone company for various activities.

For this job you need to be communicative, friendly and ready to meet new people.

Get a Pokemon Go Job.

If you love playing this game, you’ll be glad to hear that some companies offer steady online income for playing it.

You probably know that this game gained great popularity all over the world. Sites like Funzing let you earn money from your hobbies.

This is a great opportunity for those who are good at playing games and at the same time willing to teach others with their experience.

What other interesting online jobs have you heard of? And how can you succeed with online business?

See also:

Top Earning Side Jobs
Tips on Finding Good Job
How to Come Up with an Online Business Idea

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The Five Elements of Flawless Customer Experience 11

The Five Elements of Flawless Customer Experience

Providing a flawless customer experience is the ultimate goal for any business.

There’s a lot that goes into creating a customer experience that keeps your clients coming back for more. In fact, there’s so much involved that it can almost seem overwhelming.

However, providing a flawless customer experience becomes much easier when you approach the task through these five distinct elements:

Time
Understanding
Ownership of Emotions
The Unexpected
Follow-Through

Time

When it comes to your customers’ satisfaction, time is essential. Think of how a great experience at a new restaurant quickly sours if you’re left waiting for your food to arrive. Think of how your excitement over a great department store sale turns into frustration as you stand in line for what seems like hours.

Time is your most valuable resource and it is up to you to make sure you’re using your customers’ time wisely.

This is why restaurants have comfortable waiting areas with drinks and appetizers, or why airports have lounges with restaurants, shops, and even bars.

If your customers are being forced to wait for a service, make them feel as if their time spent is not wasted. The more positive drivers you offer customers, the less likely they are to grow dissatisfied with their experience.

Think of how you can implement this in your own business. Are there places where you can help fill customers’ time? Are there places where technology can be used to cut down on the time it takes to complete a task? Remember, it’s the customers’ time that should be valued, not your own.

Understanding

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You must understand what your customers want, when they want it, and how.

While this may seem daunting, getting a better understanding of your customers doesn’t take millions of dollars, complex data analytics, and a degree in psychology. Instead, all it takes is a simple look. Watch their process, engage with them, ask them questions, and listen to them.  

How are customers interacting with your product? What’s the first thing they do when they enter your store? What’s the last thing they do before they leave? How long are they spending in each department? Do you notice anything that hampers their experience?

Take a look at your competitors. How are your potential customers interacting with them? What does this business offer that you don’t or vice versa? What is your, as Harvard Business School professor Clayton M. Christensen says, “job to be done?” What are your customers hiring your product or service to accomplish? Understand why your users are turning to your products.

Ownership of Emotions

Many companies have already taken hold of their customers’ emotions, though cynically. Subliminal advertising is a key example. However, the ownership of emotions does not have to be cynical. When used correctly, it can be the “holy grail” for companies.

Owning emotions begins with the aforementioned ability to understand. When you truly understand a customer’s choices and then act to make the experience better, you’re building a relationship of trust. That trust is the foundation of emotional ownership.

One way to build this trust is to reduce the “emotional” noise that surrounds your customers. Let them know that, even on their worst day, your business or product is there for them and that it will be a constant in their lives.

Think of restaurants and the long wait times you have to endure when they’re busy. Think of how angry—or “hangry”—you feel as you stand around, waiting for your table, and listening to your stomach growl. However, think of how some restaurants are able to reduce that emotional noise by serving you finger foods and drinks as you wait.

Also, seek to understand what emotionally motivates your customers.

Why should they be motivated to visit your store or use your product? To feel confident? Free? Unique? Secure? Successful? Research shows that all human beings are motivated by one of those factors.

The Unexpected

Experiences become stronger and more memorable when they’re accompanied by an element of surprise. Surprise can be addictive, which will only keep your customers coming back for more.

Think about mailing your customers or clients small packages with gifts and swag. Everyone loves to get mail and everyone loves free stuff, especially when it’s least expected.

A surprise doesn’t have to be a huge flash mob (though it could be!). Hand out snacks at your store. Is it a cold day? Give your customers hot chocolate or warm punch. Is it a client’s birthday? Send a card! Even a small note of thanks for a customer’s business is a nice little surprise.

The most important thing to remember: simply be sincere and don’t become predictable. Chocolates on hotel pillows were once a great surprise for guests. However, now that their wow-factor has faded, hotels are continuously trying to get back to the “unexpected.”

Follow-Through

You’ve made promises and established goals. The only thing that’s left is to follow through on them. This starts with creating your mission statement, one that you, your employees, and your customers can commit to it. This will define your customer experience.

Your mission statement must promise to impact yourself/your business, the community, or the world. It may commit to impacting one, or all three. However, whatever it promises, you must follow through on. Your customers’ trust, and thus their experience, depends on it.

More about these five elements can be discovered in Unforgettable: Designing Customer Experiences that Stick, to be published in 2018.

***
Kyle H. David has made a career in technology and entrepreneurship for nearly 20 years. In 2001, he formed The Kyle David Group, now KDG. Over the past 16 years, KDG has grown at a rapid pace, attracting clients ranging from the United States Senate to major financial institutions, international nonprofits, and Division I universities.