8 Essential Online Tools to Boost Your Motivation and Productivity Flow 39

8 Essential Online Tools to Boost Your Motivation and Productivity Flow

This is a guest post by Lucy Benton, a writing coach and an editor who finds her passion in expressing her thoughts as a blogger.

Today, businesses are always trying to increase their productivity. The idea is to produce more with fewer resources to achieve your goals.

But how do you achieve both of them and still keep everyone on your team motivated? How do you make it through the inevitable obstacles such as priority management and transparency?

Luckily technology has made things easier for everyone, including new businesses.

The notable one being a number of online productivity tools that can make it easier for teams to communicate, delegate responsibilities, prioritize tasks, and track their progress.

Once you have everything in check, it’s just a matter of finding the right tool for the business. Here is a list of eight tools that will boost your morale and increase productivity:

1. Evernote.

Are you having trouble keeping track of everything that is happening in your business? Evernote can help you drain your worries.

With this app, you can take notes wherever you go, and save them whenever you want for future reference. You can save them in audio or text, and even set reminders for yourself.

That’s not all, you get to sync them across different devices, so you’ll never miss out on any details no matter where you go.

2. Trello.

If you are looking to collaborate online and organize things in a proper manner, Trello is the tool for the job.

This tool can be used to organize a grocery list and it is of good help for the growth of businesses.

Just drag and drop different task, lists and labels at whatever time you want and check off once you are through. It doesn’t differ much with project management tools, but it allows you to visually organize your task, which is a good way to remain motivated.

This tool is perfect for people who want to keep track of tasks in an easy way.

3. Pocket.

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One thing in life is that you are most likely to bump into irresistible articles and videos on the internet in the process of working. Most of the time, we are tempted to click on these links and if you don’t, it doesn’t mean that you will never to click on one.

Pocket is an app that allows you to save any distracting links and useful articles that might be useful in future with just a simple button.

This button is installed through an extension onto your browser. Links can range from a client’s website, an infographic, or a PDF that needs some editing.

Save all these in your Pocket and you can review it later.

4. BestEssayTips.

If you think of productivity and value, think of Best Essay Tips.

In school, research and writing can be a tedious work. It comes in hand with continuous assessment, reviews, and many revisions.

This tool will help you better your writing. It is ideal tool for anyone who wants to present their thoughts and ideas on a piece of paper.

5. Office 365.

Office 365 is a product of Microsoft, the biggest tech company in the world.

It is an ideal app for developing and managing a startup and existing businesses.

It comes with an incredible list of powerful features for file sharing, email management, and online meetings.

Start with the essentials of the Office 365’s package, or subscribe to the Premium level to enjoy more advanced features such as Microsoft Office Suite and HD video conferencing.

6. Connecteam.

With Connecteam, you can create a branded employee app that you can use for communication and other activities. This tool is ideal for businesses that have a large number of employees who may miss on enjoying the in-office privileges that are available to other employees.

With a customized app, employees can create new project checklists, view work schedules, upload files, create information libraries and train new members for other positions.

This app can be created within few hours and employees can access all the information they want.

7. Rescue Time.

Perhaps you have had a rough time running your business and being productive at the same time. The truth is that there are so many things that distract us quite easily. Rescue Time is here to ensure that you spend time in the right programs and websites.

It will create a log of all the areas you’re spending the most time on, and then provide you with the details on the exact incidence when you are most productive.

If you want to enjoy more productivity features, upgrade to the premium level and experience the new features in a new class.

8. Cyfe.

Cyfe allows you to organize data to avoid distortion.

This program is more like a business data dashboard, where you can access your site’s visitors, keyword rankings, AdWords metrics, and social media success on a single platform.

With all the data in one place, it becomes easier for your team to access it and keep track of the progress your organization is making. This will help in decision making for future growth.

In the end, the important thing is to realize what your organization needs, but it must contribute towards keeping you motivated and productive. At first, it may feel like you’re not making any progress, or not moving as quickly as you want. But seeking the help of these incredible online tools will help you remain motivated and increase productivity flow.

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The Five Elements of Flawless Customer Experience 6

The Five Elements of Flawless Customer Experience

Providing a flawless customer experience is the ultimate goal for any business.

There’s a lot that goes into creating a customer experience that keeps your clients coming back for more. In fact, there’s so much involved that it can almost seem overwhelming.

However, providing a flawless customer experience becomes much easier when you approach the task through these five distinct elements:

Time
Understanding
Ownership of Emotions
The Unexpected
Follow-Through

Time

When it comes to your customers’ satisfaction, time is essential. Think of how a great experience at a new restaurant quickly sours if you’re left waiting for your food to arrive. Think of how your excitement over a great department store sale turns into frustration as you stand in line for what seems like hours.

Time is your most valuable resource and it is up to you to make sure you’re using your customers’ time wisely.

This is why restaurants have comfortable waiting areas with drinks and appetizers, or why airports have lounges with restaurants, shops, and even bars.

If your customers are being forced to wait for a service, make them feel as if their time spent is not wasted. The more positive drivers you offer customers, the less likely they are to grow dissatisfied with their experience.

Think of how you can implement this in your own business. Are there places where you can help fill customers’ time? Are there places where technology can be used to cut down on the time it takes to complete a task? Remember, it’s the customers’ time that should be valued, not your own.

Understanding

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You must understand what your customers want, when they want it, and how.

While this may seem daunting, getting a better understanding of your customers doesn’t take millions of dollars, complex data analytics, and a degree in psychology. Instead, all it takes is a simple look. Watch their process, engage with them, ask them questions, and listen to them.  

How are customers interacting with your product? What’s the first thing they do when they enter your store? What’s the last thing they do before they leave? How long are they spending in each department? Do you notice anything that hampers their experience?

Take a look at your competitors. How are your potential customers interacting with them? What does this business offer that you don’t or vice versa? What is your, as Harvard Business School professor Clayton M. Christensen says, “job to be done?” What are your customers hiring your product or service to accomplish? Understand why your users are turning to your products.

Ownership of Emotions

Many companies have already taken hold of their customers’ emotions, though cynically. Subliminal advertising is a key example. However, the ownership of emotions does not have to be cynical. When used correctly, it can be the “holy grail” for companies.

Owning emotions begins with the aforementioned ability to understand. When you truly understand a customer’s choices and then act to make the experience better, you’re building a relationship of trust. That trust is the foundation of emotional ownership.

One way to build this trust is to reduce the “emotional” noise that surrounds your customers. Let them know that, even on their worst day, your business or product is there for them and that it will be a constant in their lives.

Think of restaurants and the long wait times you have to endure when they’re busy. Think of how angry—or “hangry”—you feel as you stand around, waiting for your table, and listening to your stomach growl. However, think of how some restaurants are able to reduce that emotional noise by serving you finger foods and drinks as you wait.

Also, seek to understand what emotionally motivates your customers.

Why should they be motivated to visit your store or use your product? To feel confident? Free? Unique? Secure? Successful? Research shows that all human beings are motivated by one of those factors.

The Unexpected

Experiences become stronger and more memorable when they’re accompanied by an element of surprise. Surprise can be addictive, which will only keep your customers coming back for more.

Think about mailing your customers or clients small packages with gifts and swag. Everyone loves to get mail and everyone loves free stuff, especially when it’s least expected.

A surprise doesn’t have to be a huge flash mob (though it could be!). Hand out snacks at your store. Is it a cold day? Give your customers hot chocolate or warm punch. Is it a client’s birthday? Send a card! Even a small note of thanks for a customer’s business is a nice little surprise.

The most important thing to remember: simply be sincere and don’t become predictable. Chocolates on hotel pillows were once a great surprise for guests. However, now that their wow-factor has faded, hotels are continuously trying to get back to the “unexpected.”

Follow-Through

You’ve made promises and established goals. The only thing that’s left is to follow through on them. This starts with creating your mission statement, one that you, your employees, and your customers can commit to it. This will define your customer experience.

Your mission statement must promise to impact yourself/your business, the community, or the world. It may commit to impacting one, or all three. However, whatever it promises, you must follow through on. Your customers’ trust, and thus their experience, depends on it.

More about these five elements can be discovered in Unforgettable: Designing Customer Experiences that Stick, to be published in 2018.

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Kyle H. David has made a career in technology and entrepreneurship for nearly 20 years. In 2001, he formed The Kyle David Group, now KDG. Over the past 16 years, KDG has grown at a rapid pace, attracting clients ranging from the United States Senate to major financial institutions, international nonprofits, and Division I universities.